FAQs

At GMA we pride ourselves on very high customer service levels - our staff are always encouraged to go that extra yard whenever necessary.

We are also very flexible and can accommodate a very wide variety of customer demands and SLA’s designed to fit the client rather than ourselves.

Clients come up with the problems, GMA find the solutions!

We operate over 330,000 sq ft of bonded warehousing space. We also offer an approved External Temporary Storage Facility (ETSF) warehouse facility. A dedicated area approved by H M Revenue & Customs, which allows customers to remove their consignments from consolidated containers without having to await clearance of other loads within the container.

Our warehouse are fully approved by HMRC to store bonded cargo, this can assist importer’s cashflow when cargo is not for immediate use as payment for VAT and Duty can be delayed whilst goods are under bond until such a time as they are required for delivery. We are also approved to devan and store cargo under custom’s ETSF regime meaning consolidated containers can be discharged into the warehouse and an individual consignment can be cleared and delivered before the whole container is cleared.

No, anything from single pallet upwards

GMA handle a variety of hazardous cargoes in various quantities, with the exception of Explosives or Radioactive cargo.

Yes - security is a high priority and our premises are monitored by CCTV and a back-up alarm system

Authorised Economic Operator status is an internationally recognised quality mark that shows a business’s role in the international supply chain is secure, and that it has customs control procedures that meet Authorised Economic Operator standards and criteria.Item description

We have a wide variety of mechanical handling equipment from 1000 Kgs capacity up to 42,000 Kgs so can generally unload any possible weight as long as it is road legal.

Bulk products, explosives, radioactives, most waste, and scrap metals.

Yes, GMA are loading and securing all types of vehicles for container export and some on flat racks too

In addition to Felixstowe, we will also shunt containers to/from London Gateway, Tilbury and Southampton.

We are always happy to quote for container haulage from most ports. In addition to Felixstowe, we mainly offer our services from London Gateway and Southampton

Yes Indeed, GMA handle all sorts of STGO movements throughout the U.K. using a network of specialist haulage companies as well as our own fleet.